Create Sender Profile
Marketing Cloud Sender Profiles can be set up independently from user accounts. This allows a chapter/area to have more than one sender for emails. Standard turn-around for requests is 2 business days.
Step 1: Sign in to Marketing Cloud. Determine which Business Unit the user is a member of and navigate to that business unit using the drop down

Step 2: Under Admin, find Sender Management and select Sender Profiles

Step 3: Click "Create"

Properties:
- Name - Use the Naming Convention "Chapter Name, ST - User Name"
- Description - Use the Naming Convention "reply to {teamrwb.org email}"

Sender Information:
- Select "Use the Specified Information"
- From Name - Use Naming Convention "Team RWB Chapter Name"
- From Email - Use Naming Convention "TeamRWB{ChapterNameChapterState}@email.teamrwb.org

Custom Reply Mail Management Settings:
- Select "Use Custom Settings Below"
- Select "Use Specified Information"
- Name - User Name
- Address - Team RWB email address
Click Save.

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